 | How do I order from eyeglass.com?At eyeglass.com, it’s easy to order lenses, eyeglass frames, eyewear and accessories. Just follow the easy steps below to place an order. 1. Choose a frame. 2. Pick lenses. 3. Check out! It is that simple! If additional information is needed, such as your prescription or eye measurements, these may be submitted after the order is placed. Our friendly staff can help you with this process. Feel free to call 1-800-808-0895, M-F 9a-5p EST, with any additional inquiries. How To Order Eyeglass Frames:
Ordering Prescription Eyeglasses Ordering eyeglasses online is not complicated. At eyeglass.com, we don’t compromise customer service for online convenience. We want to help you find the best frames and lenses with the greatest ease and affordable pricing. Below is information you may encounter while placing an order for prescription eyeglasses. If at any time you need further assistance, feel free to call us at 1-800-808-0895 or email customer service at info@eyeglass.com We’re happy to assist you. Remember, you do not have to have your prescription when you first place an order for prescription eyeglasses with us. You can always call or fax it in the prescription to us a day or two after you place your order. We will however, need the information before we can send you your completed order. ▪ How To Obtain Your Prescription Your eye doctor is required by law to provide you with a prescription and it should be no hassle to obtain. Any prescription within the last two years should work. If you do not have a prescription,
you will have to schedule an eye test with your local optometrist. Make
sure to ask your local optometrist to include your pupillary distance
on your prescription. ▪ Pupillary distance measurement Pupillary Distance and How To Measure It Pupillary Distance (PD) is the distance between the centers of the pupils in each eye, usually measured in millimeters. This measurement helps to properly align prescription lenses to the center of the pupils. You can ask your optician to measure your PD or you have the option of measuring it yourself. To accurately measure PD, use a
ruler and a mirror or ask a friend for assistance. Set a millimeter
ruler on the bridge of your nose and align the 0’ mark with center
of your left pupil. Looking straight ahead, use the ruler to measure
the distance between the center of your left pupil and the center of
your right pupil. The measurement should be taken twice for accuracy. ▪ Eyeglass frame measurement Where To Find Your Eyeglass Frame Measurement Most eyeglass wearers already know if they typically need a large or small frame. If not, then you are probably a medium. Eyeglass.com has a patent pending formula to simplify the process that labels each size in English: Small, Medium or Large. Many frames come in one size and are adaptable to many face shapes and sizes. However, if you already own eyeglasses and want to provide us with your frame size, the best way to find your measurement is to look at an old pair. The numbers are usually on the inside of the temples and look like this:
The measurement inside the temple will be listed by model name, color name, size and temple length. You may enter your eyeglass frame measurement in the comments box on the eyeglass.com order form. |
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| How to OrderHow to Submit your RxGuaranteeShippingGlossaryEyeglass Buying Guide | About UsContact UsPressWhy eyeglass.comSarasota AffiliateCharitiesCustomer Reviews | Returning an ItemInsurancePrivacy PolicySite Map | About Eyeglass.com Pioneer in Optics: Founded by renowned professor in Ophthalmology and co-patent holder of the soft contact lens, Dr. Robert Morrison and his son, Jim, who holds 5 patents related to design and manufacture of lenses and frames. Committed to Excellence: All lenses are tested in our store by a licensed optician, before and after they are inserted into frames. |